Privacy Policy

HomePrivacy Policy

Novango LLP values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website novango.com/kz or use our services. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:

  • Full name (for identification and communication purposes)
  • Email address (for responding to inquiries and updates)
  • Phone number (to provide support and service updates)
  • Address (for processing visa assistance requests)

Usage Data:

  • IP address (for security and analytics)
  • Browser type and version (to ensure website compatibility)
  • Pages visited, time spent on our website, and interaction data (to improve our services)

2. How We Use Your Information

We use the collected data to:

  • Provide and improve our services
  • Process visa assistance and travel bookings
  • Respond to inquiries and customer requests
  • Ensure website functionality and security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your data. However, we may share your information with:

  • Service providers (such as visa processing partners and travel suppliers) to fulfill your requests
  • Regulatory authorities when required by law
  • Business transfers, in case of a merger, acquisition, or asset sale

4. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this policy or as required by law.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or correct your data
  • Request deletion of your data (unless required for legal purposes)
  • Withdraw consent for data processing where applicable
  • Request details on how your data is used

To exercise these rights, contact us at info.kz@novango.com.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking tools to enhance user experience. You can disable cookies in your browser settings, but this may limit website functionality.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing any data.

9. Policy Updates

We may update this Privacy Policy as needed. Changes will be posted on this page with the updated date. Please review it periodically.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, contact us at:

📍 Address: Dostyk Avenue 5, IQ Coworking, Office No. 8, Astana, Kazakhstan
📞 Phone: +7 707 750 5212
📧 Email: info.kz@novango.com
🌐 Website: novango.com/kz